When you’re all set to jet off to sunnier shores or even travelling for business purposes, no one likes to hear the words that their flight has been delayed, right? 

However, each and every day, in all corners of the globe, flights are delayed and cancelled for a variety of different reasons.

From technical issues to extreme weather conditions causing havoc in the air, flights can be delayed or cancelled with little notice. 

Have you ever wondered how a successful airline does it? How they coordinate everything, AND make it work? Too often, we focus on weather delays, grumpy passengers, lines at airports. But there is so much that goes RIGHT, and we don't pay attention to it. I never thought about it, until I headed backstage at Turkish Airlines in Istanbul.